Project Management
Our experienced team can provide you with the very best Project Management. We will deliver your project on time and on budget. Click here to request a call back or quick quote.

Installations
We have performed complete solution Installations for the past 17 years, giving us a wealth of experience most companies can only dream of. We can install hardware, software, networks, you name it!

Training
We are able to provide Training on all modern aspects of IT, from basic use of laptops to supporting your own infrastructure.

Design and Documentation
Our Technical Team are able to help you design any solution from single server to multi site installations. Take the pressure off of your IT Team by allowing us to provide you with the best fit solution for your requirements. We will also document the entire solution, from initial Scoping Documents to detailed Technical Implementation Documents.

Audit
Ever have the feeling that you aren’t exactly sure what hardware and software your company has? We can provide you the service to Audit your entire IT infrastructure and document everything. This will give you the opportunity to:

    • Marry your Support Contract to your Infrastructure
    • Ensure software license compliance
    • Plan for future growth
    • Draw road maps for upgrades

Support Packages
We provide complete expert IT Support Services (Server, Computer, Peripherals and Network) to businesses in Hertfordshire, Bedfordshire, Buckinghamshire, London and the South East.

Our experienced team of Technicians offer an unrivalled level of service to all of our customers, giving them peace of mind and confidence in their IT system allowing them to focus attention on their core business.

We offer Support Contracts to cover all sizes of business and will assist you in deciding which one is the most cost effective and best suits your requirements.

Bronze Support
Low cost reactive, business critical hours support from our helpdesk team.

    • UK based support team
    • Unlimited telephone support
    • Guaranteed response time
    • Remote support

Silver Support
We’ve got you covered! Effective and proactive support from our helpdesk team.
    • As per Bronze Support plus...
    • Routine back-up checks
    • Routine anti-virus checks
    • 24/7 monitoring of critical servers and services
Gold Support
Total IT Support! Total support from our helpdesk and field support team.
    • As per Silver Support plus...
    • Operating system essential update patching
    • Software update patching
    • Routine visits from our field support team.
Crisis Support
When you have an emergency, we will be on site to resolve within the pre agreed Service Level Agreement.

Ad Hoc Support

For companies who do not require routine support, we can be there when you need to call us.

Remember....

    • All Contracts include unlimited helpdesk telephone support.
    • Only pay for what you require: Whichever Contract you choose we can offer business critical, extended hours and 24 x 7 support plans.

Primary IT Support    |   Telephone 01992 467202    |   admin@primaryitsupport.co.uk

 

 

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